there has been a critical error on your website

  • Resolved obertscloud

    (@obertscloud)


    3 years, 5 months ago

    Having this plugin active on any of my sites generates this error
    There has been a critical error on your website

    i have to deactive and delete or manually delete via ftp

Viewing 2 replies - 1 through 2 (of 2 total)
  • Prashant Rai

    (@prashantrai)

    3 years, 5 months ago

    Hello @obertscloud,

    Thanks for contacting us & I apologize for the trouble!

    When you get a chance, could you please setup error logs and share the log with us?

    This will enable you to record error messages for further troubleshooting, and you can share them with us here.

    Thanks!

    Prashant Rai

    (@prashantrai)

    3 years, 4 months ago

    Hello @obertscloud,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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