What theme are you using?
Thread Starter
B
(@blclda)
Hey David, I’m using the popular Shoptimizer theme at: https://www.commercegurus.com/product/shoptimizer/
I deactivated Kirki to keep the site online and just sent the team an email.
I was foolish enough to update the plugin on our live woo site. How can I go back to using the 3.1.9 version without losing anything?
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This reply was modified 2 years, 3 months ago by B.
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This reply was modified 2 years, 3 months ago by B.
Can you try to update to Kirki 4.0.1? The issue should now be fixed.
Thread Starter
B
(@blclda)
Hey David, just did so, the error returned.
I activated kirki, then updated, then cleared all cache and refreshed the site and the error was back.
Deactivated kirki again and its functional.
Here are some prints: https://imgur.com/a/K3cGKgB
same thing after the update in 4.0.1 https://odyssey.photos
i downgrade to 3.1.9 and waiting 4.0.2:-)
@odysseyphotos, please try 4.0.3 – this should now work.
@davidvongries Nice its ok for me 🙂 with the 4.0.3
Phew, awesome! Thank you for testing! 🙂
Thread Starter
B
(@blclda)
Ok David, I just gave it a go, updated it, cleaned cache, and our site seems to be up and running with all the cool Kirki features 🙂
I’m going to test run it for a few minutes to make sure everything is fine.
May I know what the problem was?
Also I saw your “Fingers Crossed” Tweet, ahah man, you and the team managed to fix it it seems in less than 15 minutes, that’s a big achievement, congrats man! And thank you!
It’s a bit of a tricky one to explain how this happened but basically it came down to a lowercase folder name.
Thank you for your kind words, I really appreciate that! 🙂 It should be relatively smooth sailing from here on. fingers crossed, haha.
Best,
David