Support » Plugin: Aspose.Words Exporter » There has been a critical error (403 Error)

  • Here is the error I’m getting. I have enable debugging.
    Wordpress: Tried on 5.6.2 and 5.7
    Php: Tried on 7.2, 7.3 and 7.4

    Fatal error: Uncaught Aspose\Words\ApiException: [403] Error connecting to the API (https://api.aspose.cloud/v4.0/words/convert?format=DOCX) in /home/u210219630/domains/korfas.com/public_html/wp-content/plugins/aspose-doc-exporter/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php:2298 Stack trace: #0 /home/u210219630/domains/korfas.com/public_html/wp-content/plugins/aspose-doc-exporter/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php(2257): Aspose\Words\WordsApi->convertDocumentWithHttpInfo(Object(Aspose\Words\Model\Requests\ConvertDocumentRequest)) #1 /home/u210219630/domains/korfas.com/public_html/wp-content/plugins/aspose-doc-exporter/src/AsposeWordsExporter/ExportEngine.php(63): Aspose\Words\WordsApi->convertDocument(Object(Aspose\Words\Model\Requests\ConvertDocumentRequest)) #2 /home/u210219630/domains/korfas.com/public_html/wp-content/plugins/aspose-doc-exporter/src/AsposeWordsExporter/HookRegistrar.php(105): AsposeWordsExporter\ExportEngine->convert() #3 /home/u210219630/domai in /home/u210219630/domains/korfas.com/public_html/wp-content/plugins/aspose-doc-exporter/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php on line 2298
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    • This topic was modified 1 month, 3 weeks ago by Yui. Reason: please use CODE button for code formatting
    • This topic was modified 1 month, 3 weeks ago by sportships.
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  • Plugin Support tilalahmad

    (@tilalahmad)

    @sportships

    The Plugin is working fine at our end. Please deactivate and reactivate the plugin and try again. If the problem persists, then please share you noticed the issue recently or start from the installation. Please also share your App SID with us for investigation along with PHP, WordPress and Plugin versions.

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