Support » Plugin: Directorist - Business Directory Plugin » There but not there yet

  • I have been playing around with the plugin for the last 3 day, but it is not there yet, there are simply not enough checks for entering data. A phone number can be entered as aaa and will be accepted, this hould be a basic thing to get right ????????

    I was considering buyin your extensions, but not yet (or maybe never as I probably found a different solution.

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  • Thank you for your time and effort in providing such valuable feedback. We apologize for any inconvenience that we may have caused.

    We always try to attain our customer’s need and the letters on the phone number field is actually some of our user’s requirement. The reason for allowing letter on the phone number fields:

    1. We are using the standard HTML element for telephone numbers ‘type=“tel”’. We used to have the number field which allowed users to only add numbers but owing to our customer’s demand, we had to use the standard HTML element.
    2. Some countries require adding a country/area code before the number and for that reason, one might need to use a special character “+”. To be able to use special characters i.e “+” or “-”, the standard HTML element should be used.

    Most of the improvements we make come from feedbacks from our customers. We always try our best to resolve customer issues and you are no exception. Please reach out to our support team here. We will provide you a custom solution for the issue you are having. We always strive for good feedbacks so please allow our support team to satisfy your needs.

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