There are some issues with the items in your cart. Please go back to the cart pa
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Hello,
We have an odd occurrence, we think.
Our checkout is misbehaving. We have no problem when we select “free shipping” in our cart. This transitions smoothly to checkout.
Our issue is when we test the “local pickup” option we get:
“There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.”
If I deactivate the “Conditional Discount” plugin I can’t test the local pickup option? It was working yesterday. This morning I tested it again, and no workie (sad face).
Please help. Thank you
Viewing 9 replies - 1 through 9 (of 9 total)
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Hey there!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Thank you for your help!
I hope I did this correctly:
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This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 132 Oldest: 2020-05-28 05:53:37 +0000 Newest: 2020-06-23 17:05:40 +0000Thank you again!!
Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Thank you for your help.
It’s odd that the plugin that I use to help with conditions of local pickup is the culprit of the checkout issue. But you are right! I deactivated and reactivated those that I could except conditional discounts and no luck-thought. I was sure it had to be something else. But when I deactivated conditional discounts, it all the other plugins played nicely again.
Thank you for the push I needed to test plugin that I was sure was not the culprit.
🙂
Thank you for reporting back what the issue was! One thing I’d suggest doing would be reaching out to the developer to let them know of the issue; they may want to add compatibility and get this fixed!
Thank you for that! I am going to that right now
Great – let us know if the issue with the plugin gets resolved!
I will! Thank you so much again!
Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Viewing 9 replies - 1 through 9 (of 9 total)
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