There are some issues with the items in your basket

  • 418design

    (@webfactoryuk)


    2 months ago

    Hi, we are seeing the following error

    There are some issues with the items in your basket. Please go back to the basket page and resolve these issues before checking out.

    When customers try and move from the basket to the checkout. The basket looks and works fine but the checkout won’t load.

    Any ideas what it could be?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter 418design

    (@webfactoryuk)

    2 months ago

    The issue only seems to be with products that have less than 1 available. We well fabric and the issue occurs when there is 0.8 set as the stock value.

    1.2 seems to work OK.

    Thread Starter 418design

    (@webfactoryuk)

    2 months ago

    I just noticed there is a message when you go back to the cart that says

    Sorry, we do not have enough “Yatton Stripe – Old Blue Fabric” in stock to fulfill your order (0.8 available). We apologise for any inconvenience caused.

    0.8 is what I was trying to order.

Viewing 2 replies - 1 through 2 (of 2 total)
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