Support » Plugin: WooCommerce UPS Shipping – Live Rates and Access Points » There are no shipping options available.

  • Resolved nirajnagar

    (@nirajnagar)


    Dear Support,

    I have successfully connected the UPS account with the plugin. All the required settings are provided but still getting the below address.

    There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    I tried two different addresses to check, all the dimensions and weight are entered.

    latest wordpress and woocommerce version are used with PHP 7.4 on linux server.

    Regards,
    Niraj Nagar

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support bartgajewski

    (@bartgajewski)

    Hi @nirajnagar,

    thank you for contacting us. Have you added the UPS shipping method in your shipping zone? That’s a common issue with this plugin. You can find more information about it in our docs: https://docs.flexibleshipping.com/article/126-ups-shipping-method

    I hope that it will help to solve your issue. In other case, please let me know.

    Kind regards,

    Plugin Support Wojciech Pyrgies

    (@wojtekpyrgies)

    Hi @nirajnagar,
    In addition to the above can You please send us a screenshot of the UPS plugin configuration window and a screenshot of the UPS shipping method configuration window?

    Kind regards,

    Thread Starter nirajnagar

    (@nirajnagar)

    Dear Team,

    Thanks for the response. The above-mentioned issue was related to configuration. I was not selecting the Negotiated Rats checkbox under the settings.

    When I selected that check box, it worked.

    Thanks for your response.

    Regards,
    Niraj

    Plugin Support lusp

    (@lusp)

    Hi @nirajnagar,

    It’s great to hear that you managed to solve this out and everything works fine now.

    Please let us know if you have any additional questions or if there is something more we can help you with.

    Kind regards,
    Luke

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.