Support » Plugin: Printful Integration for WooCommerce » There are no shipping methods available. Only for the United States.

  • Resolved bitcoinprodigy

    (@bitcoinprodigy)


    Whenever United States (US) is selected at the checkout page, the message “There are no shipping methods available. Please double check your address, or contact us if you need any help” appears. But all the other countries work perfectly fine with many shipping options available.

    I have tried deleting wordpress transient cache by going to Woocommerce>Status>Tools>clear transients; however this did not work.

    I have also tried deactivating certain plugins, but this also did not work.

    Would appreciate any help I could get?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor kievins

    (@kievins)

    Hey,

    Thanks for taking the time check the most common causes for this yourself!

    I went your site and tried to get shipping rates for the following address:
    Country: US
    State: New York
    Zip: 10001

    And it worked fine. Please ensure that the address you enter is valid – the zip code must match the state etc. otherwise the shipping rates can’t be loaded. Let me know if any other issues come up 😉

    working now!

    thanks kievins

    I’m going through this same thing. It actually worked once right after I set up the Printful shipping integration but has never worked again. I deleted wordpress transient cache by going to Woocommerce>Status>Tools>clear transients with no change. Followed other advice to enable/disable WooCommerce shipping, have disabled/enabled “Use HTTP instead of HTTPS to connect to the Printful API” Deactivated Braintree, set up zones and then deleted them.

    I’m tired of this. What am I doing wrong?

    Lindy

    Plugin Contributor kievins

    (@kievins)

    Hey Lindy,

    Please contact our support (https://www.printful.com/support) and provide link to your store. To investigate this properly we’ll need to take a deeper look at your store, server logs etc.

    Btw, one common case that we see a lot is that customers try to use Printful shipping rates for products that are not synced in printful. The plugin will only return rates for synced products because only then we know the exact size/weight etc.

    I’ve figured out the trouble and I’m hoping there’s a workaround. We have two Printful stores, from two different designers, stocking our WooCommerce store. The Printful Shipping API is for one of those stores only. Is there anyway to allow both stores to be integrated through the Printful shipping plugin?

    Plugin Contributor kievins

    (@kievins)

    No, unfortunately it isn’t. Only the Printful store from which you use the API key will provide shipping rates for it’s synced products. All other products, even from other Printful stores will not get the live rates.

Viewing 6 replies - 1 through 6 (of 6 total)
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