Support » Plugin: WooCommerce Shipping & Tax » There are no shipping methods available

  • Resolved wpcodes

    (@codepantry)


    “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.”

    I keep getting this message yet i have shipping method set up yet i keep getting this message. My address is correct as well
    WOO Commerce > Settings > Shipping zones > USA > USPS (WooCommerce Services) > Edit — Under services I have checked all options – first class, priority and specialty services

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter wpcodes

    (@codepantry)

    I have reviewed all prior links with the same error and attempted many options

    Thread Starter wpcodes

    (@codepantry)

    Hi anyone available

    Plugin Support Doug – a11n

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @codepantry

    Can you share your site URL for use to have a look at?

    * Do you have any selling or shipping restrictions in place?
    * Do your products have dimensions and weights set?
    * Have you confirmed on https://postcalc.usps.com that USPS allow shipping of the product(s) you have in the cart?

    Let me know how you get on!

    Thanks,

    Thread Starter wpcodes

    (@codepantry)

    Yes I can it is apparel.fassride.com – This is our production site and we have been forced to add the less desirable WOO Commerce USPS plugin. We have the WOO Commerce Services plugin in staging environment which we can give you access to but there is no private area to provide you with user name and passwords. What is your response time and support for these type of critical shipping and at issues and questions. how do we get proper business support even if paid

    • This reply was modified 4 years ago by wpcodes.
    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @codepantry, ideally we’d have access to your backend, so could you please contact us at WooCommerce.com > My Account > Tickets? We will be able to help you further there. I’m going to mark this as resolved, as we’ll help you there further.

    Thread Starter wpcodes

    (@codepantry)

    how can I delete this ticket. it snot resolved btw

    Thread Starter wpcodes

    (@codepantry)

    How can I delete this ticket? It remains unresolved but i want to delete it

    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hey @codepantry – there are no ways to delete it if you’re not a moderator (which we aren’t). You can find more info here: https://make.wordpress.org/support/handbook/forum-welcome/#deleting-editing-posts

Viewing 8 replies - 1 through 8 (of 8 total)
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