Theoretically it does everything I need
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My experience with all of the plugins I have from this company has been disappointing. In theory it does everything I need. Great!
In reality I’ve spent, correction wasted, DAYS trying to figure out what is wrong with it. The advice of support is always to see what other plugins could be affecting it.
I’m paying for this plugin while losing money.
I’ve asked to speak with someone who’s in charge and at no point does anyone acknowledge it. They just apologize that I’m unhappy and say they’re going to help but they don’t seem like they know anymore than I do. They generally ask me to do something to test it that I’ve already done. They’re solution to things not working is basically the turn it off and turn it back on method.
Support isn’t available at normal hours. They expect you to wait until almost the end of the work day the next day.
Don’t put support as part of paying for a premium or pro feature if the support isn’t capable of fixing the problem.
Starting anything new will require an adjustment but I never expected to lose so much money and so many opportunities by going with this system.
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