Support » Themes and Templates » [Resolved] ThemeID Support Forum Authentication Issues

[Resolved] ThemeID Support Forum Authentication Issues

  • Hello,

    I’m having problems logging into the dedicated support forum at the themeID website. I’ve tried changing my password on several occasions, which it lets me do, but I keep getting a “Sorry, Permission Denied” errors.

    Anyone else getting this problem?

Viewing 12 replies - 1 through 12 (of 12 total)
  • esmi


    Forum Moderator

    I’ve seen another report of this today. The theme developer has been notified and I’d imagine he’s looking into it right now.



    Forum Moderator

    He’s actually fixed it – saw another post from him a few minutes ago…


    Hi there,

    Thanks for the quick replies!
    Unfortunately, I still can’t authenticate; it’s still telling me “Permission Denied.” I even just tried creating a new account, but with no success either.

    problem solved, please try it again 🙂

    Sorry, still not working over here!

    weird stuff and I apologize for the inconvenience, this is our new forum and I am really trying my best to locate and fix the forum issues in right away, you’re a member and from my end all works good, but something is preventing you to log in.

    Allow me to re-check please 🙂

    Ok, many thanks, Emil!

    Contact me please and include your username and/or e-mail and I’ll check it out.

    ThemeID UID, not WordPress just to clear for others 🙂


    My username: ren


    All right, to avoid further issues, I’ve deleted ren from the system which was associated with r*.h******@gmail.com e-mail address. Please re-register and you should be good to go, well at least that’s what forum script says 😉


    Sorry, Emil, still not working! Permission denied.
    For now, I’ll continue to post on the WP forum, as need be, until things get sorted out; not sure if this is a problem occurring with other new users.

    The issue forum had earlier was fixed. Just now I deleted one of my own accounts and used the same e-mail address and:

    Your email has been successfully confirmed.

    meaning that I was able to re-create. At the same time it seems to be without any issues while trying a brand new account.

    Not really sure what else I can do 🙁 Have you tried cleaning the temps and cookies by any chance?


Viewing 12 replies - 1 through 12 (of 12 total)
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