Theme upgrade executable zip file issue (3 posts)

  1. Just1Man
    Posted 2 years ago #

    My client is having this issue:
    He downloaded the upgrade to your vantage. The file came as an executable zip that he currently has in his downloads file. He also upgraded the theme through WordPress which wiped out all his customization of course, but NOW when you hit Theme options... there is a php error. My question is this: WHERE does he PUT the executable zip for the theme? Where does it have to be executed from? Within the Vantage theme folder?

  2. Greg Priday
    Theme Author

    Posted 2 years ago #

    Hi there Just1Man - for support related to the premium version you can contact our support team directly - support@siteorigin.com. We'll be able to help you out there.

  3. Greg Priday
    Theme Author

    Posted 2 years ago #

    In the mean time though - this page might help.


    But we'll get everything sorted over email support :)

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