Support » Theme: Rife Free » Theme (Template) setting location.

  • Hello everyone,

    My site is a white page with a message: “There has been a critical error on your website.” I was told by the server provider (host) that my website was infected through the wp-file-manager plugin.
    I struggled to solve the issue earlier and deleted the plugin, but a month later it happened again and I couldn’t restore the website which I have worked for over one year, the server provider (host) suggested that the only solution to solve (retrieve) the website is to sign up with securi security for 200 dollars to scan the site but this I couldn’t as I do not have it. I decided to install a fresh WordPress except if I have other means of solving the problem, at least, to be able to log in to my WordPress dashboard.

    My question is, as I could log into the web site’s files through Filezilla, Please, where can I find my Rife Theme settings so I can import to the new installation to enable me to have the Theme (templates) settings I have easier.

    Hope if this is possible:
    1. To have the Theme settings import through Filezilla or
    2. Have another alternative to restore my website. I have given many works to the website. Please, help me if you can, Thank you

    • This topic was modified 1 month, 1 week ago by rossiback.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello, everyone, please, help me if you can with those questions, how I can have the Theme settings (configuration) import through Filezilla to a new installation since I have no access to WordPress backend.
    Also, if there is another alternative to restore my website from what I explained above. Please, help me if you can, I have given many works to this website. Thank you

    Theme Author apollo13themes

    (@apollo13themes)

    Hello πŸ™‚

    Theme settings are stored in the database, so you can not just copy them.

    You can export themes settings and import them on the other installation, as explained here https://rifetheme.com/help/docs/installation-updating/exporting-theme-options/

    With kind regards.
    Air.

    Hi @apollo13themes

    Thank you for your reply.

    A similar issue, I moved my installation from one server to another, everything is working fine while the logo is not showing both in moble and PC even when I reload the image and added a fresh one.
    2. The footer background is set to black and in the PC is okay while in the mobile the old orange is showing. I have deleted the cache and deactivate some plugins and yet, these problems persist. Any idea what the cause might be or what I should do to solve the issues? Many thanks

    Theme Author apollo13themes

    (@apollo13themes)

    Hello πŸ™‚

    It is very hard to tell anything in such situations without a live link.

    With kind regards.
    Air.

Viewing 4 replies - 1 through 4 (of 4 total)
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