Title: install didn&#039;t totally work for theme
Last modified: August 21, 2016

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# install didn't totally work for theme

 *  [henningh](https://wordpress.org/support/users/henningh/)
 * (@henningh)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/)
 * I have a self-hosted website, and I downloaded the zip file for the theme Panel
   from here:
 * [http://theme.wordpress.com/themes/panel/](http://theme.wordpress.com/themes/panel/)
 * I installed the theme and activated it. At first I thought it installed just 
   fine, because my website now looks different, but then I realized that some things
   are not working.
 * In the admin panel there’s supposed to be an extra menu item on the LHS called“
   Comics”, but it’s not there. I should be able to drag and drop images into the
   admin panel to start new Comic posts, but that doesn’t work. I’m supposed to 
   get a new action under “All Posts” in the action menu, but I don’t.
 * Any idea what might be wrong? Thanks for any help!
 * Henning

Viewing 15 replies - 1 through 15 (of 24 total)

1 [2](https://wordpress.org/support/topic/theme-panel/page/2/?output_format=md) 
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 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005546)
 * I’m sorry but as you are using a theme that is not available via [http://wordpress.org/themes/](http://wordpress.org/themes/),
   you need to seek support from the theme’s developers – paid or otherwise. We 
   only support themes downloaded from wordpress.org here.
 *  Thread Starter [henningh](https://wordpress.org/support/users/henningh/)
 * (@henningh)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005556)
 * Oh, okay. So I guess I’ll have to contact Automattic.
 * Sorry about that.
 *  Thread Starter [henningh](https://wordpress.org/support/users/henningh/)
 * (@henningh)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005728)
 * I tried contacting them, but they’re sending me back here because my site isn’t
   hosted at wordpress.com.
 * This is frustrating…
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005729)
 * If your theme’s vendors are not providing support for their products then consider
   switching to a theme we support [http://wordpress.org/themes/](http://wordpress.org/themes/).
 *  [George Stephanis](https://wordpress.org/support/users/georgestephanis/)
 * (@georgestephanis)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005736)
 * henningh: Panel’s not actually meant for full public consumption quite yet — 
   there’s a Custom Post Type definition in Jetpack that should be usable early 
   next week, that’s necessary for a lot of the features to work.
 *  [weliveinaflat](https://wordpress.org/support/users/weliveinaflat/)
 * (@weliveinaflat)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005774)
 * Hello, I am currently also using the panel theme on my wordpress.com blog that
   I am looking to move to .org. Is there any update if the panel theme is ready
   for use for .org already or when it might be ready? Thanks!
 *  Thread Starter [henningh](https://wordpress.org/support/users/henningh/)
 * (@henningh)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005775)
 * I contacted the makers of the theme, and they acknowledge that the theme is not
   ready to be used like that. They said they are working on a fix, and that it 
   was coming soon, but that was two weeks ago and there’s been nothing.
 *  [weliveinaflat](https://wordpress.org/support/users/weliveinaflat/)
 * (@weliveinaflat)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005776)
 * henningh: Thank you for letting me know. 🙂
 * I am not sure what else can be done in this case then. I’m not too sure who made
   the theme, but I have sent an email to this kind lady Caroline Moore who was 
   answering questions in the comments, and who said much the same thing as you 
   and to stay tuned. Hope it comes out soon, since I don’t really want to change
   the theme again after just changed it in the last month.
 * Have a good day.
 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005788)
 * Hi there! Sorry for all the confusion about where to get support for Panel, which
   is an Automattic theme. The good news is that Panel is now available for download
   right in the WordPress.org repository:
 * [http://wordpress.org/themes/panel](http://wordpress.org/themes/panel)
 * …and has its very own support forum, which should make things a bit simpler. 
   🙂
 * [http://wordpress.org/support/theme/panel](http://wordpress.org/support/theme/panel)
 * henningh – I see that you’ve been communicating with Automattic Happiness Engineer
   Grace on this, so I’ll let her continue helping you there.
 * weliveinaflat – if you have any other questions about Panel that I might be able
   to help with, feel free to post them in the Panel forum I linked above.
 * Thanks for your patience, and again, sorry for the confusion.
 * Kathryn
    Happiness Engineer | Automattic
 *  [Sheri Grey](https://wordpress.org/support/users/designsimply/)
 * (@designsimply)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005790)
 * FWIW (and to follow-up), I setup the Panel theme together with the [Jetpack](http://jetpack.me/)
   plugin just now and I could see options for all of the things henningh mentioned:
   Comics in the left menu, drag and drop for images, bulk editing to convert posts
   to Comics. I tested the drag and drop and it worked. I could see the other options,
   but haven’t tested them. Maybe try them out with Jetpack installed?
 *  [felknar](https://wordpress.org/support/users/felknar/)
 * (@felknar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005792)
 * There’s no support or FAQ on the panel theme.
 * How do we get an archive of comics listed on a page?
 * The theme is buggy and undocumented. It doesn’t even mention that jetpack is 
   required, I figured that out by chance.
 *  Thread Starter [henningh](https://wordpress.org/support/users/henningh/)
 * (@henningh)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005793)
 * Okay, I got the latest version of the theme working somewhat. I can add a new
   post and it’ll show up on the website. There’s a problem that the Automattic 
   people are aware of and are working on: when you post a new comic, it gives you
   error messages, even though it seems to have worked.
 * So I’m pretty happy. It’s a nice looking theme, it’s mostly working (and they’re
   working on a fix), and it’s free.
 * felknar: if you figure out the archive stuff, can you post the answer here?
 *  [felknar](https://wordpress.org/support/users/felknar/)
 * (@felknar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005794)
 * You got it.
 *  [felknar](https://wordpress.org/support/users/felknar/)
 * (@felknar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005795)
 * I’m still having trouble with permalinks breaking Panel but you can view your
   comic archive by going to [http://www.yourcomic.com/?post_type=jetpack-comic](http://www.yourcomic.com/?post_type=jetpack-comic)
 * It’s a start at least.
 *  [Sheri Grey](https://wordpress.org/support/users/designsimply/)
 * (@designsimply)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-panel/#post-4005796)
 * > There’s a problem that the Automattic people are aware of and are working on:
   > when you post a new comic, it gives you error messages, even though it seems
   > to have worked.
 * Ah, I found it too after testing some more — I didn’t test far enough before!
   Glad to hear you’re in contact with someone who’s working on it.
 * > There’s no support or FAQ on the panel theme.
   > The theme is buggy and undocumented. It doesn’t even mention that jetpack is
   > required, I figured that out by chance.
 * [http://theme.wordpress.com/themes/panel/](http://theme.wordpress.com/themes/panel/)
   is the best documentation for now. I’ve made a note to check into adding info.
   about the Jetpack dependency.
 * > How do we get an archive of comics listed on a page?
 * That’s covered in [http://theme.wordpress.com/themes/panel/](http://theme.wordpress.com/themes/panel/)
   where it says:
 * > You can add a Comics archive link to your menu using a Custom Link:
   > [http://yoursitename.wordpress.com/comic/](http://yoursitename.wordpress.com/comic/)
 * It’s not working for me on my test site right now, but I’ll make sure it gets
   reported as a bug.

Viewing 15 replies - 1 through 15 (of 24 total)

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The topic ‘install didn't totally work for theme’ is closed to new replies.

## Tags

 * [wpcom-theme](https://wordpress.org/support/topic-tag/wpcom-theme/)

 * 24 replies
 * 8 participants
 * Last reply from: [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/theme-panel/page/2/#post-4005832)
 * Status: not resolved

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