Support » Fixing WordPress » Theme Options

  • Hello!

    I would like to ask if there is another way to change the site’s logo when the theme customizer doesn’t work.

    I use a certain template but the theme’s options panel stucks on saving changes. And i am looking for another way to change the website’s logo. I tried through phpmyadmin but i can’t find a table related to the theme.

    Thank you!

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  • You would most likely need to edit the theme’s PHP code itself wherever the image is being set. Where that would be I can’t say for sure as I don’t know which theme you’re using.

    Have you checked your browser console (Ctrl+Shift+I) in Chrome when trying to save the options to see what kind of HTTP response the file is getting when trying to save the image? If a 500 response, it could be something with the server being misconfigured causing a crash. If something like a 403 error, it could be due to some type of security plugin you have installed or security on the hosting server blocking the image from being uploaded.

    Thread Starter angie_s

    (@angie_s)

    Failed to load resource: net::ERR_NAME_NOT_RESOLVED

    This is what i get.

    It is the divi theme but not updated due to expired subscription.
    The theme’s builder uploads the image but it never saves. It just stucks on “saving”

Viewing 2 replies - 1 through 2 (of 2 total)
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