Support » Fixing WordPress » Theme not working on iPhone 6 & 7.

  • Hi There,
    I have a new client who has a custom made theme built by a developer who’s now unresponsive. The site works on all devices except for iPhone 6 & 7. Site won’t scroll down and navigation hamburger is not working. The site is at http://www.victoriasprungphotography.com/

    The site works fine on iPhone 5 with the same OS as the 6s and 7s we’re testing on, so I’m not sure what the problem could be.

    Is anybody else experiencing problems with iPhones 6 & 7 on any other theme? Thanks for your time. Any pointers are much appreciated.
    -Bill

Viewing 4 replies - 1 through 4 (of 4 total)
  • Took a while for it to load…. It seems like the theme dosent scroll I can see the footer of the page (atleast It looks like it would be the footer). But the hamburger menu is not responsive, any recent updates done to the site?

    Thread Starter roadstardesign

    (@roadstardesign)

    I don’t believe there have been any recent updates other than posts off the dashboard several weeks ago. What I don’t get is how it works fine on most devices- but not on the two new iPhones. Does anybody have any idea what within a theme could be causing this? I mean- how is it possible it works on the 5S and not the 6 or 7? I don’t know where to begin as far as fixing this. Thanks for your input!

    Thread Starter roadstardesign

    (@roadstardesign)

    Any more thoughts? I’m still having the issue. Maybe a more general question: what parts of the WP code would affect an iPhone 5 differently than an iPhone 6 or 7?

    Thread Starter roadstardesign

    (@roadstardesign)

    Solved: Server was running an older version of php. Updated from 5.2 to 5.6 and now the site works great on both iPhone 6 & 7.

Viewing 4 replies - 1 through 4 (of 4 total)
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