Support » Theme: Boardwalk » Theme not displaying correctly on mobiles

  • Resolved ppsadmin


    My Boardwalk theme has suddenly ceased to display as it should on mobile phones (tested on Samsung and iphone so far). It displays as intended on ipad and desktop, but on mobile devices appears as a stripped back version without structure or selected theme colours.

    This is how it should look.

    You can emulate how it appears on mobiles here

    It was displaying fine on mobiles yesterday and I haven’t changed anything since then, so have no idea why this has happened. Any ideas how to fix?


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  • Thread Starter ppsadmin


    fixed, sort of – there’s a tiny link at the bottom of the mobile page to ‘View Mobile Site’ and this enables a very basic version of the site. I wish this option wasn’t there and as the theme is designed as a mobile theme, I don’t understand why there is another (practically useless in functionality) version available.

    Even when Appearance>Mobile>Enable Mobile Theme>No is selected there is still the option at the bottom of the mobile screen to switch to the crummy version and if this is on by default it’s not at all obvious to visitors how to switch back, or even that there is a different, better version.

    Is there any way to remove the switching option – the Theme even states in Appearance…

    Awesome! Your theme, Boardwalk, is already deemed to be mobile-friendly.

    So why such a confusing switch at all?

    Thread Starter ppsadmin


    Actually, after a while the Appearance>Mobile>Enable Mobile Theme>No does come into effect and the option has been removed.

    Moderator Kathryn


    Automattic Happiness Engineer

    I see that the separate mobile theme – intended only for themes that aren’t already responsive and mobile-friendly – is currently turned off, and your site looks as it should on small devices.

    The Google tool also deems your site mobile-friendly:

    These forums are for folks running the WordPress software on their own hosting, not on If you need further help with your theme on, feel free to post in the themes forum here:

    Here are some tips on getting help in the forums:

    You can also access the live chat support option when available here:

Viewing 3 replies - 1 through 3 (of 3 total)
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