Support » Themes and Templates » THEME INSTALL

  • Upon importing a new skin I’m getting this message from the new skins checklist
    Your server is blocking “Remote Server Connection”. Please contact your host provider to allow “file_get_contents” php function.

    This function gets the thumbnail of the video files, update the fonts and displaying notice about theme updates.

    Help!!!

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  • The error message tells you exactly what you need to do. 🙂

    Please contact your host provider to allow “file_get_contents” php function.

    That’s the whole issue. It means that the system is trying to connect to a remote site to get the updates and can’t connect because the server is being blocked. It’s up to the hosting company to change that setting.

    thank you …stand by for follow up

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