Support » Plugin: WP eCommerce » Theme header & footer not loading via wp e-commerce templates

  • Wp E-commerce 3.12.0
    Gold Cart 2.9.7.8

    None of my wp e-commerce generated pages (products-page, single product page) are loading the theme header and footer. If I use a category-display shortcode in a page built with the dashboard, the pages load properly. Using X Theme by Themeco. If I switch themes then the header loads fine, so it’s definitely a conflict between wp e-commerce and X Theme. The site has been on wp e-commerce for years but if it’s no longer compatible with newer, more complex themes will have to switch to woocommerce.

    Example category page with shortcode working:
    http://test.anniesfutons.com/complete-packages/

    Example single product page not loading header / footer:
    http://test.anniesfutons.com/products-page/futon-frames/arial-futon-frame/

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