Support » Theme: onetone » Theme has potential but support is horrible

  • Read the STATS tab on wordpress: 4 of 27 support threads in the last two months have been resolved.
    http://wordpress.org/themes/onetone/stats/

    That is horrible support. How anyone rates this five stars is puzzling. If you do post a support question, they rarely answer the question. When they do respond, their answers are vague and rarely helpful. They do not recognize great enhancement suggestions or see how someone’s issue needs both an immediate workaround and a permanent longer term fix.

    Too bad because this theme has a lot of potential.

Viewing 1 replies (of 1 total)
  • Theme Author MageeWP

    (@magictheme)

    Sorry for the inconvenience.
    We were too busy on theme development.
    Now we have time to solve these problems.
    Thank you for you concern!

Viewing 1 replies (of 1 total)
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