Support » Theme: Seguente » Theme free = good, basic; Customer Service = non responsive

  • tensleeprockranch


    The theme itself is fine. It has basic functions and some edit controls. You have to read the theme documentation to make some of the features active. I’m only giving the theme a 2 because of customer service. The theme itself is maybe a 3/4 star, but if you are the type of person who needs help this theme is not for you!

    ZERO STARS FOR CUSTOMER SERVICE> They will not help you at all if you are using the free version. I’m not sure if they will respond with a purchased version. Email contact only. If you have problems you will have to rely on forums from, which are few, or knowing code yourself or someone else who can help.

    Doesn’t Do-
    The free version lacks font style/size/color etc edits in posts and pages.
    Some widgets don’t play well with the theme (might not function in the footer or sidebar or not function in both, so you have to keep trying until you find one that works in the areas you want).
    A few areas of content are not editable easily by centering or limiting the number of displays. In the features and services section you have 4 and 6 spots. You can’t add more, and they don’t center on your home page if you add less than 4 or 6.
    The slideshow at the top will take some time to edit, as each part is very functional (like margins measures, not just left right center, so you have to adjust in increments and view). It’s also not formatted for iPhone so the photos are massive on small devices.
    Don’t rely on the preview during edit. Open up your website and refresh with each edit to see what any changes truly look like.

    Does Do-
    The icons in the feature menu (response, color, code, ecommerce section) are changeable and there are a ton to choose from.
    Color edits for the home page and posts are fully editable.
    Two menu places- header and footer. Option to create special menu to add to widget area.
    The main page sections look nice and are useful but come with a few issues, see above (about us, features, services, contact).

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