Theme field disabled
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Hi again ;o)
On this site, the theme field is disabled with “Default” Value.
Please, do you know how to resolve that ?
Thank youy for your help.
The page I need help with: [log in to see the link]
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@renu This is related to your other post. I think it is point number 2 based on what you’ve said here.
Hi,
Clean Retrieved Data work on the other website but not on this one. The theme field is still disabled.
Have you an other idea ?
@renu It does sound like the data isn’t being stored correctly. So, the data may need refreshing if you’ve enabled Clean Retrieved Data.
Go to the Advanced tab and click on Clear Cache. If there is still an issue, do check the Retrieved Data tab again to see if an error has appeared in here. If something does appear here, it will help you continue or identify a different issue.
Hi and thanks for your help!
Retrieved Data tab seems to be ok :
{ “html_attributions”: [], “result”: { “formatted_address”: “58 Bd G\u00e9n\u00e9ral Louis Delfino, 06300 Nice, France”, “icon”: “https://maps.gstatic.com/mapfiles/place_api/icons/v1/png_71/generic_business-71.png”, “name”: “Centre Bouddhiste Kadampa de Nice”, “rating”: 5, “reviews”: [ { “author_name”: “sandra mangiapan”, “author_url”: “https://www.google.com/maps/contrib/113890191293433569272/reviews”,
No error message and the theme field is still disabled…
Any idea ?
@renu If this is the complete retrieved data, then it is malformed. If it does not end with
"”;",
(this is the symbol:”
) please use the forum’s code block to enter the data again.No, the complete data is to long. It’s juste first lines. But here is the complete one :
{ “html_attributions”: [], “result”: { “formatted_address”: “58 Bd G\u00e9n\u00e9ral Louis Delfino, 06300 Nice, France”, “icon”: “https://maps.gstatic.com/mapfiles/place_api/icons/v1/png_71/generic_business-71.png”, “name”: “Centre Bouddhiste Kadampa de Nice”, “rating”: 5, “reviews”: [ { “author_name”: “sandra mangiapan”, “author_url”: “https://www.google.com/maps/contrib/113890191293433569272/reviews”, “language”: “fr”, “original_language”: “fr”, “profile_photo_url”: “https://lh3.googleusercontent.com/a-/ALV-UjWiUoChEIUqDqqMJZ8_WHRcVaL4UsCflXWnX2E2mvfnJCc=s128-c0x00000000-cc-rp-mo”, “rating”: 5, “relative_time_description”: “il y a 2\u00a0mois”, “text”: “Un lieu hors du temps et du tumulte de la vie !J\u2019y viendrai chaque jour si je le pouvais:-)Guen Shri est tres inspirante et tr\u00e8s abordable dans son approche.N\u2019h\u00e9sitez pas \u00e0 d\u00e9couvrir ce centre, cela peut \u00eatre tr\u00e8s enrichissant humainement parlant :-)Merci \u00e0 ce lieu et \u00e0 la Sangha d\u2019exister\u2026”, “time”: 1693903130, “translated”: false }, { “author_name”: “Valeriane MARI”, “author_url”: “https://www.google.com/maps/contrib/100670324398653378419/reviews”, “language”: “fr”, “original_language”: “fr”, “profile_photo_url”: “https://lh3.googleusercontent.com/a/ACg8ocLBkyEVPV4FXPEo1z9mA0DaTCl4UrmdUToFdPPu_kQ=s128-c0x00000000-cc-rp-mo-ba3”, “rating”: 5, “relative_time_description”: “il y a 4\u00a0ans”, “text”: “Pour apprendre \u00e0 m\u00e9diter, trouver des r\u00e9ponses \u00e0 nos questions. On y rencontres de belle personnes. Ce lieu est beau riche en \u00e9nergie positive”, “time”: 1560329316, “translated”: false }, { “author_name”: “Emilie Artigarrede”, “author_url”: “https://www.google.com/maps/contrib/117693892689776667018/reviews”, “language”: “fr”, “original_language”: “fr”, “profile_photo_url”: “https://lh3.googleusercontent.com/a-/ALV-UjXjgH92i207Lxoe5HxWc_TpJpJfYl4VQK-nDpH0E-5zz2w=s128-c0x00000000-cc-rp-mo”, “rating”: 5, “relative_time_description”: “il y a 2\u00a0ans”, “text”: “Parfait. On attend de ce lieu du calme pour pouvoir m\u00e9diter et pratiquer. C’est le cas. M\u00eame d\u00e9butant, les cours sont accessibles et tr\u00e8s faciles d’\u00e9coute. Je recommande +++++”, “time”: 1607284846, “translated”: false }, { “author_name”: “Xavier BERTHET”, “author_url”: “https://www.google.com/maps/contrib/102232650072914612612/reviews”, “language”: “fr”, “original_language”: “fr”, “profile_photo_url”: “https://lh3.googleusercontent.com/a-/ALV-UjUlruL4DHzKIe2UM33HsdhESbcdaJCZdgTVofmc-bxr8A=s128-c0x00000000-cc-rp-mo”, “rating”: 5, “relative_time_description”: “il y a 3\u00a0ans”, “text”: “J’y vais souvent, j’appr\u00e9cie particuli\u00e8rement les pratiques chant\u00e9es (ou pas) de l’apr\u00e8s-midi, un espace de libert\u00e9 et de recherche int\u00e9rieure pr\u00e9cieux, et on y est en tr\u00e8s bonne compagnie . :)”, “time”: 1574112444, “translated”: false }, { “author_name”: “Nathalie Massin”, “author_url”: “https://www.google.com/maps/contrib/100446549114973521715/reviews”, “language”: “fr”, “original_language”: “fr”, “profile_photo_url”: “https://lh3.googleusercontent.com/a/ACg8ocKfuOAoktmyQv1E28dpp8rwJ2gKe3PvOIAt0HtVQ4Co=s128-c0x00000000-cc-rp-mo-ba4”, “rating”: 5, “relative_time_description”: “il y a 4\u00a0mois”, “text”: “Donne la join et le bien etre”, “time”: 1687239012, “translated”: false } ], “url”: “https://maps.google.com/?cid=848981073747423614”, “user_ratings_total”: 20, “vicinity”: “58 Boulevard G\u00e9n\u00e9ral Louis Delfino, Nice” }, “status”: “OK” }
No, the complete data is to long. I have tried to send you but it’s being held for moderation.
@renu Thanks for clarifying.
If it looks ok in the Retrieved Data, please check the Setup tab see if the preview is appearing there as expected.
If that looks good, then it may just be your page caching that’s showing an older version. If you have a caching service, please do clear this and check again.
If the preview is not loading correctly, please try the Advanced | Clear Cache function.
@renu I have the data as follows (using a code excerpt):
{ "html_attributions": [], "result": { "formatted_address": "58 Bd G\u00e9n\u00e9ral Louis Delfino, 06300 Nice, France", "icon": "https://maps.gstatic.com/mapfiles/place_api/icons/v1/png_71/generic_business-71.png", "name": "Centre Bouddhiste Kadampa de Nice", "rating": 5, "reviews": [ { "author_name": "sandra mangiapan", "author_url": "https://www.google.com/maps/contrib/113890191293433569272/reviews", "language": "fr", "original_language": "fr", "profile_photo_url": "https://lh3.googleusercontent.com/a-/ALV-UjWiUoChEIUqDqqMJZ8_WHRcVaL4UsCflXWnX2E2mvfnJCc=s128-c0x00000000-cc-rp-mo", "rating": 5, "relative_time_description": "il y a 2\u00a0mois", "text": "Un lieu hors du temps et du tumulte de la vie !J\u2019y viendrai chaque jour si je le pouvais:-)Guen Shri est tres inspirante et tr\u00e8s abordable dans son approche.N\u2019h\u00e9sitez pas \u00e0 d\u00e9couvrir ce centre, cela peut \u00eatre tr\u00e8s enrichissant humainement parlant :-)Merci \u00e0 ce lieu et \u00e0 la Sangha d\u2019exister\u2026", "time": 1693903130, "translated": false }, { "author_name": "Valeriane MARI", "author_url": "https://www.google.com/maps/contrib/100670324398653378419/reviews", "language": "fr", "original_language": "fr", "profile_photo_url": "https://lh3.googleusercontent.com/a/ACg8ocLBkyEVPV4FXPEo1z9mA0DaTCl4UrmdUToFdPPu_kQ=s128-c0x00000000-cc-rp-mo-ba3", "rating": 5, "relative_time_description": "il y a 4\u00a0ans", "text": "Pour apprendre \u00e0 m\u00e9diter, trouver des r\u00e9ponses \u00e0 nos questions. On y rencontres de belle personnes. Ce lieu est beau riche en \u00e9nergie positive", "time": 1560329316, "translated": false }, { "author_name": "Emilie Artigarrede", "author_url": "https://www.google.com/maps/contrib/117693892689776667018/reviews", "language": "fr", "original_language": "fr", "profile_photo_url": "https://lh3.googleusercontent.com/a-/ALV-UjXjgH92i207Lxoe5HxWc_TpJpJfYl4VQK-nDpH0E-5zz2w=s128-c0x00000000-cc-rp-mo", "rating": 5, "relative_time_description": "il y a 2\u00a0ans", "text": "Parfait. On attend de ce lieu du calme pour pouvoir m\u00e9diter et pratiquer. C’est le cas. M\u00eame d\u00e9butant, les cours sont accessibles et tr\u00e8s faciles d’\u00e9coute. Je recommande +++++", "time": 1607284846, "translated": false }, { "author_name": "Xavier BERTHET", "author_url": "https://www.google.com/maps/contrib/102232650072914612612/reviews", "language": "fr", "original_language": "fr", "profile_photo_url": "https://lh3.googleusercontent.com/a-/ALV-UjUlruL4DHzKIe2UM33HsdhESbcdaJCZdgTVofmc-bxr8A=s128-c0x00000000-cc-rp-mo", "rating": 5, "relative_time_description": "il y a 3\u00a0ans", "text": "J’y vais souvent, j’appr\u00e9cie particuli\u00e8rement les pratiques chant\u00e9es (ou pas) de l’apr\u00e8s-midi, un espace de libert\u00e9 et de recherche int\u00e9rieure pr\u00e9cieux, et on y est en tr\u00e8s bonne compagnie . :)", "time": 1574112444, "translated": false }, { "author_name": "Nathalie Massin", "author_url": "https://www.google.com/maps/contrib/100446549114973521715/reviews", "language": "fr", "original_language": "fr", "profile_photo_url": "https://lh3.googleusercontent.com/a/ACg8ocKfuOAoktmyQv1E28dpp8rwJ2gKe3PvOIAt0HtVQ4Co=s128-c0x00000000-cc-rp-mo-ba4", "rating": 5, "relative_time_description": "il y a 4\u00a0mois", "text": "Donne la join et le bien etre", "time": 1687239012, "translated": false } ], "url": "https://maps.google.com/?cid=848981073747423614", "user_ratings_total": 20, "vicinity": "58 Boulevard G\u00e9n\u00e9ral Louis Delfino, Nice" }, "status": "OK" }
Once I search/replaced the quotes, it seems to be valid.
Can you drop me either a support request through the Design Extreme website or email me at wordpress dash plugins at designextreme dot com?
@renu I found the issue – it was actually related to the style sheet settings in the Advanced tab. For some reason that I cannot replicate right now, if the stylesheet value is set to
FALSE
(although this is not apparent in the Settings), it will disable the theme selection.Here, simply resetting the style sheet value to either legible or compressed will resolve the issue. This can be achieved by saving the style sheet preference; refreshing the Settings page and the theme selection is enabled.
I will endeavour to add a more complete fix for this in a subsequent release (i.e. having the Advanced | Style sheet radio button accurately reflect the current value).
@renu Thank you so much for your ★★★★★ review!
I’ve had a closer look at the code and found the discrepancy. In the next update, the theme selection will remain enabled unless an administrator specifically chooses to have the plugin’s style sheet omitted.
@remu I have fixed the underlying issue with the theme/style sheet selection in the current version: 4.26.
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