Title: Theme Downloads Last modified: August 22, 2016 --- # Theme Downloads * Resolved [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/) * I made several atempts to download the Mantra child theme from jigoshop’s theme section. * However, each atempt failed. All I see, is a spinner going round in circles for ages… and nothing gets downloaded. * Having already signed up for an account, I looked at my downloads history. All my previos atempts showed as ‘Complete’… They are not by any means complete! * It looks like there is some kind of issue going on at your end, with your site. * As a photographer, currently rebiulding my website with WP, I am trying to see if your e-shop can really work for me using a much favoured theme. * Other than that, what I have seen and tested, is great. Much better than another e-shop that I paid a lot for. * Could you help with this? * Rob * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/) Viewing 13 replies - 1 through 13 (of 13 total) * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568895) * Just logged into my account on jigoshop’s site, tried again to download the Mantra‘ child-theme’, but still the same problem 🙁 * Any help? * Rob * [Jigoshop Support – Jakub](https://wordpress.org/support/users/jigoshop-support-jakub/) * (@jigoshop-support-jakub) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568916) * Thank you for the report, we are currently trying to fix this. * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568922) * Hi Jakub, * Many thanks 🙂 * [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * (@marcin_biegun-jigoshop) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568950) * Hi Rob, in the meantime – please write mail to [support@jigoshop.com](https://wordpress.org/support/topic/theme-downloads/support@jigoshop.com?output_format=md) with link to that topic and we’ll send you the theme to allow you start your work immediately. * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568951) * Hi Marcin, * Thank you very much 🙂 * I have just sent the email, along with the link to this topic. * Rob * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5568995) * Hi Team, * A little late updating, as I had to visit a very promising client. * Now home, I just found an email from Michael, attached was the Jigoshop-Mantra theme (Mantra child-theme). Many thanks for that 🙂 * I have given it [the theme] a quick test on my own server – and it works and looks great. You guys did a really good job at getting jigoshop to fit in with Mantra. * There is only one, very, very small issue, one that I can likely sort out. That is with the product review ‘submit button’. * The button sits partially within the review form, making it partly difficult to click/tap. * If I sort that latter issue, unless you guys do first, I will gladly submit the fix… as I mentioned, it is only a very small issue. * Well, I am more than happy with the plugin, and equally so with the support I have received. Brilliant 🙂 * In this case, I have marked this topic as Resolved. * Again, many thanks 🙂 * Rob * [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * (@marcin_biegun-jigoshop) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569003) * Hi Rob, Good luck with your new client. Thanks for letting us know about the theme issue – it’s with developer already * [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * (@marcin_biegun-jigoshop) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569004) * Hi Rob, we have troubles with reproducing the issue. IF your site is live or you can provide us more details (browser, resolution?) – that would be great * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569015) * Hi Marcin, * My site is not fully live, however is running on my own Linux server. The latter being an identical set up to that of my hosting company’s server. * The browsers tested in, are: Fire Fox (ver 33.0) Konqueror (using webkit as the browser engine – also tested with KHTML) * Screen/Graphics: Dimensions: 1920×1080 pixels (513×292 millimeters) Resolution: 95×94 dots per inch Depth: 24 GPUs: GeForce GTX 980 (GPU 0) ” ” GeForce GTX 980( GPU 1) * Compositing: OpenGL 3.1 * OS: openSUSE Linux 13.2 * I have provided a link to a screenshot, showing how the review form looks and the position of the submit button. * [http://www.robhphotographic.co.uk/wp-content/uploads/2014/12/review_snapshot2.png](http://www.robhphotographic.co.uk/wp-content/uploads/2014/12/review_snapshot2.png) * Hope these details help 🙂 * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569016) * Update 🙂 * I just found out what the problem was. * It was the addition of the captcha field pushing the submit button down. That would explain why you couldn’t reproduce the problem, at your end. I disabled that and the button now lines up correctly, as in the new screenshot: * [http://www.robhphotographic.co.uk/wp-content/uploads/2014/12/review_snapshot4.png](http://www.robhphotographic.co.uk/wp-content/uploads/2014/12/review_snapshot4.png) * Again, many thanks for your help 🙂 Rob * [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * (@marcin_biegun-jigoshop) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569018) * OK, thanks for info! * Thread Starter [rob_h](https://wordpress.org/support/users/rob_h/) * (@rob_h) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569027) * As a thank you for your support, I would like to send a small donation, without going thought Paypal and setting up an account with them purely for that. I did try sending something your way, but the form wanted me to have an account with Paypal. There were no other options. * Would that be OK? * Although my donation, at this time, may not be a massive one given my rebuilding process (see profile) I am still willing, no matter, to send something your way 🙂 * Please email me: rob (AT) robhphotographic (DOT) co (DOT) uk * Many thanks 🙂 * [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * (@marcin_biegun-jigoshop) * [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569165) * Hi Rob, we had some delay with creating alternative donation track, but it’s done now and you should get e-mail with details already. Thank you! Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Theme Downloads’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg) * [Jigoshop](https://wordpress.org/plugins/jigoshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/jigoshop/) * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/) * 13 replies * 3 participants * Last reply from: [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/theme-downloads/#post-5569165) * Status: resolved