Title: Theme does not update
Last modified: August 21, 2016

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# Theme does not update

 *  [RadhikaCK](https://wordpress.org/support/users/radhikack/)
 * (@radhikack)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/theme-does-not-update/)
 * Hi all,
 * I am trying to update the Customizr theme version from 3.0.14 to 3.1.6, but whenever
   I try to update it, the website stops working, and the entire page goes blank.
   Can someone please suggest a solution to this?
 * Thanks.
 * Radhika

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Tareq](https://wordpress.org/support/users/worthingtech/)
 * (@worthingtech)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4598969)
 * Are you running the latest version of WP, currently 3.8.1?
 *  [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/)
 * (@rdellconsulting)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599058)
 * There were some significant changes between those releases, so any Child Theme
   snippets will need reviewing.
 * First thing I’d try is to look in your root and rename .htaccess to .htaccess.
   old. WP will then create a new blank .htaccess which often resolves this WSOD
   problem.
 * (White Screen Of Death btw)
 *  Thread Starter [RadhikaCK](https://wordpress.org/support/users/radhikack/)
 * (@radhikack)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599238)
 * Hi,
 * I tried to do what you suggested, but unfortunately the problem still persists.
   Can someone guide me?
 * Thanks.
 * Radhika
 *  [ElectricFeet](https://wordpress.org/support/users/electricfeet/)
 * (@electricfeet)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599260)
 * What happens if you temporarily deactivate all your plugins and run with the 
   Customizr theme (not your child theme). Does that work? If so, then switch to
   your child theme. I suspect you will get the white screen of death at this point.
   Could you try and report back?
 *  Thread Starter [RadhikaCK](https://wordpress.org/support/users/radhikack/)
 * (@radhikack)
 * [12 years ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599333)
 * Hi, I tried doing what you said, but it still does not help. My screen goes blank
   as soon as I update my main theme.
 * Radhika
 *  [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/)
 * (@rdellconsulting)
 * [12 years ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599334)
 * Have you tried updating your main theme with a different theme, eg twentyfourteen?
   If you get the same effect then the issue is your WP Install. Try reinstalling
   WP.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Theme does not update’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/customizr/4.4.24/screenshot.png)
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 * 6 replies
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 * Last reply from: [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/theme-does-not-update/#post-4599334)
 * Status: not resolved