Plugin Author
Tim W
(@timwhitlock)
Hi, yes thanks. Everything done correctly. Have also contacted theme provider in order to find it out. No idea why it does not work!
Plugin Author
Tim W
(@timwhitlock)
so you read this paragraph —
Please provide good diagnostics when reporting an issue and provide a download link for any theme or plugin that you’re translating.
I cannot provide any other diagnostics than saying that I have done everything in a proper mode but the theme called “Turan” does not translate it. Also the theme provider does not know the reason.
I cannot provide a download link of the theme as it is not free to download.
REgards,
Plugin Author
Tim W
(@timwhitlock)
Try saving your files under the global installation path: FAQ: Why don’t translations load from the custom folder?
It’s possible that the theme doesn’t load translation files properly. In my experience commercial themes often ignore WordPress standards. If they’d like to post their code here I’ll gladly tell you why it doesn’t work.
Also, as you’re using WooCommerce you should check this FAQ too: Why is WooCommerce still showing English?