[resolved] [Theme: Dignity] Not Receiving Emails from Contact Form (2 posts)

  1. Lavis25
    Posted 1 year ago #

    Hello everyone,

    I am in the final stages of finishing up my website except for one small problem I am having. The contact form on my theme does not send me the emails. I have sent myself several test emails using the form and have not received any of them. I have emailed the developers and they told me that the messages were going to my Spam folder. While one message did go to my Spam folder the other 5 or 6 do not appear anywhere. I have fixed my email settings to accept all messages from my site and send none to Spam, but still have not received any messages. My theme version and shortcode version are both up-to-date. Can someone please help me with this issue? I would very much appreciate any help or advice anyone could give me.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but as you appear to be using a commercial theme, you need to seek support from the theme's developer/vendor. We do not have access to, nor do we support, commercial products here.

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