Title: Theme Customizer won’t work
Last modified: February 6, 2017

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# Theme Customizer won’t work

 *  [elames](https://wordpress.org/support/users/elames/)
 * (@elames)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-wont-work/)
 * When I try to use the THEME CUSTOMIZER I open it and make a choice and then it
   all goes blank. What is going on? I can’t do any editing to my websites. It is
   happening in 2017 as well as DIVI theme?

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-wont-work/#post-8779012)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading all files & folders – **except** the wp-content folder and wp-
   config.php & root .htaccess files – from a **fresh** download of WordPress. Make
   sure that you delete the old copies of files & folder before uploading the new
   ones.

Viewing 1 replies (of 1 total)

The topic ‘Theme Customizer won’t work’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-wont-work/#post-8779012)
 * Status: not resolved

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