Title: Theme customizer is not working
Last modified: March 3, 2019

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# Theme customizer is not working

 *  [mridulcse](https://wordpress.org/support/users/mridulcse/)
 * (@mridulcse)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/theme-customizer-is-not-working/)
 * I am building a website using WordPress. Suddenly my theme customizer stopped
   working after upload the site from localhost to live server.
 * Showing this message ” Looks like something’s gone wrong. Wait a couple seconds,
   and then try again.”.
    there is no plugin issue I have checked. But my WordPress
   php update is required showing in dashboard.Is it related to this problem? or
   something else?. How Can I solve the customizer problem ?
 * Please help
 * Thanks

Viewing 1 replies (of 1 total)

 *  [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/)
 * (@howdy_mcgee)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/theme-customizer-is-not-working/#post-11273362)
 * If you have FTP Access ( which I’m assuming so if you’ve moved the website ) 
   I suggest enabling debugging via `wp-config.php`:
 * [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)
 * You’ll want to enable both `WP_DEBUG` and `WP_DEBUG_LOG` – setting `WP_DEBUG_DISPLAY`
   to false so you do not show errors on the front-end. Loading The Customizer may
   dump some useful debug information into the `/wp-content/debug.log` file. Additionally,
   you can install the [WordPress Healthcheck Plugin](https://wordpress.org/plugins/health-check/)
   which will allow you to safely disable all your plugins and revert to a default
   theme ( for your logged in user ) to ensure it isn’t some kind of theme or plugin
   conflict. For more information on how this works you can checkout [The Handbook](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/).
 * If you’ve tried the above and haven’t found an issue then it may be beneficial
   to reach out to your hosting provider to see if their tech support know of a 
   configuration issue they may be able to fix.

Viewing 1 replies (of 1 total)

The topic ‘Theme customizer is not working’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/theme-customizer-is-not-working/#post-11273362)
 * Status: not resolved

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