Title: Theme Customizer blank screen
Last modified: August 22, 2016

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# Theme Customizer blank screen

 *  [Adrian La-Garde](https://wordpress.org/support/users/adrian-la-garde/)
 * (@adrian-la-garde)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-blank-screen/)
 * I’m experiencing a problem where theme Customizer breaks when I’m using Easy 
   Google Fonts; i.e. no menu options under the “You are customizing” panel, and
   a blank/white panel where the page should be previewed.
 * I have no problem using the plugin when using a Virtual Machine on my PC; the
   problem only starts when I copy the site to a Linux server. The rest of the dashboard
   options work, and the site displays correctly; it’s just the theme Customizer
   panel that stops working.
 * The problem is repeated under different themes, and if I disable the plugin the
   default Customizer starts working again.
 * [https://wordpress.org/plugins/easy-google-fonts/](https://wordpress.org/plugins/easy-google-fonts/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Sunny Johal](https://wordpress.org/support/users/sunny_johal/)
 * (@sunny_johal)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-blank-screen/#post-5728351)
 * Hi Adrian,
    It seems to me that the server you are hosting the site on doesn’t
   allow the plugin to read the local fonts file. I recommend getting a google api
   key and using that on your server (that will probably sort out your customizer
   issue aswell). Here are some [instructions](https://wordpress.org/support/topic/how-to-get-a-google-api-key?replies=5)
   on obtaining an api key. Try this and let me know how you get on. Cheers
 * Sunny
 *  Thread Starter [Adrian La-Garde](https://wordpress.org/support/users/adrian-la-garde/)
 * (@adrian-la-garde)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-blank-screen/#post-5728407)
 * Thanks Sunny, that would make sense now – it looks like I have some server access/
   permission issue as I can no longer download plugins or see the WordPress News
   feed on the dashboard.
 * Once I’ve solved that problem I’ll check if the EGF plugin starts working.
 * Adrian
 *  Plugin Author [Sunny Johal](https://wordpress.org/support/users/sunny_johal/)
 * (@sunny_johal)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-blank-screen/#post-5728432)
 * Hi Adrian,
    Great, let me know how you get on. Cheers
 * Sunny

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Theme Customizer blank screen’ is closed to new replies.

 * ![](https://ps.w.org/easy-google-fonts/assets/icon-256x256.png?rev=2562365)
 * [Easy Google Fonts](https://wordpress.org/plugins/easy-google-fonts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-google-fonts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-google-fonts/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-google-fonts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-google-fonts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-google-fonts/reviews/)

## Tags

 * [blank-screen](https://wordpress.org/support/topic-tag/blank-screen/)

 * 3 replies
 * 2 participants
 * Last reply from: [Sunny Johal](https://wordpress.org/support/users/sunny_johal/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/theme-customizer-blank-screen/#post-5728432)
 * Status: not resolved