Theme colors error customizer?

  • Resolved einsteinsolutions88

    (@einsteinsolutions88)


    6 years, 5 months ago

    Good morning,

    I’ve been customizing a new website with your theme.
    Weirdly the color menu in the customizer doesn’t give any options to change the website colors. Do you know this error and can I change it so I can use the color keys again?

    Thanks in advance,

    Kind regards,

    Julia Talakua

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    6 years, 5 months ago

    Hello,

    This is Kirki plugin issue with WordPress 4.9

    Just download the latest package from here.

    Extract it and upload the Kirki folder into /wp-content/themes/Awada/inc/ directory.

    We’ll also update theme soon.

    Note: Remove/Delete the old Kirki folder from /wp-content/themes/Awada/inc/ before uploading new one.

    Thank You

    Thank You

    Thread Starter einsteinsolutions88

    (@einsteinsolutions88)

    6 years, 5 months ago

    Goodmorning,

    I tried to upload with the latest package of kirki, as written.
    I can see the colours again in customizer. But the site is giving a loop, so the customizer won’t load or publish.

    Is there anything I can do to fix that?

    Thanks in advance,
    Julia

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    6 years, 5 months ago

    Hello einsteinsolutions88,

    We have fixed above issue and today we will upload it on WordPress repository.

    Thank You

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    6 years, 5 months ago

    Hello einsteinsolutions88,

    Now you can update your theme package.

    If you have any query please let us know.

    Thank You

    Thread Starter einsteinsolutions88

    (@einsteinsolutions88)

    6 years, 5 months ago

    Thanks A lot for the fast theme update!

    The disfuntion of the customizer still exists. The colors and other details can be changed, but cannot be published. The buttons do not work and appear blurry.

    As extra test I updated http://einstein-energetica.nl/wordpress/
    First with the update tot wordpress 4.9 and than your theme update.
    Same problems appear at this website customizer.

    Could you please help? Thanks in advance!

    Kind regards,

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    6 years, 4 months ago

    Hello einsteinsolutions88,

    Please update your theme package now.

    For further assistance let us know.

    Thank You

    Thread Starter einsteinsolutions88

    (@einsteinsolutions88)

    6 years, 4 months ago

    Thanks so much for all the hard work getting it working again. Al troubles seems solved.

    Have a nice day,

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    6 years, 4 months ago

    You are most welcome.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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