Title: Theme blocking Popup?
Last modified: August 30, 2016

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# Theme blocking Popup?

 *  Resolved [eventlightning](https://wordpress.org/support/users/eventlightning/)
 * (@eventlightning)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/)
 * Hello, I can’t get the Popup to display again on any device. I got it to work
   yesterday and saw it on a few different browsers. But I don’t see it today . .
   
   Wondering if the WP theme I’m using is knocking out the jquery or otherwise and
   disabling the popup.
 * [http://fun.ballooncreations.com](http://fun.ballooncreations.com)
    (it’s a unique
   subdomain install of the theme. The regular domain has a php install on there,
   which is a unique site). Thanks – Patrick
 * [https://wordpress.org/plugins/popup-maker/](https://wordpress.org/plugins/popup-maker/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/#post-6525074)
 * [@eventlightning](https://wordpress.org/support/users/eventlightning/) – Looks
   like everything is working perfect. Likely you set the cookie time to the default
   of 1 month and the cookie trigger to on close. This means when you close it it
   won’t open again for 1 month.
 * You can use the cookie key reset button which will make all old cookies invalid,
   but be aware that is for everyone.
 * If you want it to open every time they visit the site but stay closed while they
   are there, then use the session cookie option.
 * Hope that helps.
 *  Thread Starter [eventlightning](https://wordpress.org/support/users/eventlightning/)
 * (@eventlightning)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/#post-6525089)
 * Hi Danieliser,
    Yep – it was those settings that were a bit tricky. At least 
   it wasn’t a conflict between the theme. I know that’s more tricky.
 * Thanks so much! Appreciate your support!
 *  Thread Starter [eventlightning](https://wordpress.org/support/users/eventlightning/)
 * (@eventlightning)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/#post-6525091)
 * Marked as resolved.
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/#post-6525150)
 * [@eventlightning](https://wordpress.org/support/users/eventlightning/) – Awesome!
   Happy I could help you out. Btw, If you have a moment, I would very much appreciate
   if you could quickly [rate the plugin](https://wordpress.org/support/view/plugin-reviews/popup-maker#postform),
   just to help us spread the word.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Theme blocking Popup?’ is closed to new replies.

 * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653)
 * [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder](https://wordpress.org/plugins/popup-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-maker/reviews/)

## Tags

 * [browser](https://wordpress.org/support/topic-tag/browser/)
 * [popup](https://wordpress.org/support/topic-tag/popup/)

 * 4 replies
 * 2 participants
 * Last reply from: [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/theme-blocking-popup/#post-6525150)
 * Status: resolved