Support » Themes and Templates » [Theme: Attitude] Can't insert photos after updating WordPress to 3.7.1

  • After updating WordPress my friend cannot insert photos into posts or pages. Uploading photos is not a problem nor is it a problem if the photos are inserted as codes. So it seems to be the “insert”-button that is the problem.
    Anyone knows how to fix it? 🙂

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  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thanks! I tried to deactivate all of the plugins and it seems to be the the vslider plugin that was causing the problem.

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