Support » Fixing WordPress » The zip file must include a file named screenshot.png or screenshot.jpg.

  • firatozlen

    (@firatozlen)


    please help me,
    I bougt a theme from theme forest I upload the themes but it says that ‘The zip file must include a file named screenshot.png or screenshot.jpg.’
    how can fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • imemine

    (@imemine)

    Hi,

    You must have uploaded the wrong zip.
    Also, themeforest themes are different, you should ask their theme authors.

    firatozlen

    (@firatozlen)

    how can I choose right zip? And why are they different? can not I upload themeforest themes?

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Inside the .zip you downloaded from ThemeForest there’s another .zip; file. Upload that .zip file.

    Commercial products are not supported in these forums.

Viewing 3 replies - 1 through 3 (of 3 total)
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