Support » Plugin: Security & Malware scan by CleanTalk » The wrong website has been notified by email

  • Resolved ginmo

    (@ginmo)


    Hi Team,

    I have now set up “security” for three websites.

    Since 2 or 3 days ago, the wrong website has been notified by email.

    It means…, I have accessed to Website A but the subject of the email said “Website B – Successful logins with administrator role”.

    Not sure what is happening, but I am sure that I have accessed to A, not B.

    With my previous issue, I have reinstall and reactivate on both website at the same time. This might caused this matter.

    Please let me know if anything that I can do by myself for this matter.

    All best,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your question.

    Please check your access keys in the plugin’s settings. There must be different and correct keys.

    Contact us if there will be any issues.

    Best regards

    Hi Team,

    Thank you, i will check it.

    All best,

    Plugin Support sergecleantalk

    (@sergecleantalk)

    We will be waiting for your reply.

    Best regards

    Hi,

    As you said, I put the wrong key. I set ONE key for both…

    Sorry to bother you about this.

    Thank you for your support.

    All best,

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Thank you for your feedback.

    Contact us anytime.

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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