The worst plugin support ever received

  • Dademaru

    (@xendo)


    9 years, 7 months ago

    I bought the PRO version, I have found some bugs and asked for support on Trottyzone Forums, via Contact Form, via e-mail but never received any kind of support or even answer.
    The plugin developer is completely ignoring me and other customers.

    Furthermore the plugin isn’t compatible with WooCommerce 2.2.x since Conditional Field Radio Buttons don’t display at all.

    I wrote again to Trottyzone but received any support.

    Never trust this developer who writes on his homepage “Guaranteed support” but never gives it to paying customers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • tszabo

    (@tszabo)

    9 years, 6 months ago

    Thanks for the warning! I was excited to learn of this plug-in as it seemed to be everything that I needed, but after reading your and other recent 1 star reviews, it appears it would be very risky and a major headache, so I will not be buying this plug-in. If your experience has changed, please post back.

    Thanks again.

    emark

    (@emark)

    9 years, 1 month ago

    Hi there,

    Sorry to hear that you had an bad experience. Some post may have been sent to the spam folder. As there are many type of spams to handle.

    I am here now. If you would like assistance, please contact us using our contact form.

    Best Regards,
    E.

Viewing 2 replies - 1 through 2 (of 2 total)
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