Support » Plugin: The Events Calendar » THE WORST CALENDAR PLUGIN!

  • OH.MY.GOSH. Never in all my years of working with WordPress have I experienced such a horrible plugin! This thing is SO buggy and SO frustrating. The tech support people are very helpful — BUT only if you can actually submit a support ticket. Their stupid support process is a mess. Today, for example, I’ve been trying for over an hour — in 3 different browsers — to simply LOG IN to their support site! The SUPPORT SITE is giving me a 522 error! (If they can’t manage their own site, how can they be expected to support a plugin?!) We just launched a very big membership site and all was working perfectly until — yet again — they updated one of the plugins in their suite. Then it all went to hell again. We’re paying a lot of money for this calendar, and it won’t even work correctly & consistently. DO NOT BUY IT.

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  • Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @butterflyherder

    Thanks for your feedback. We are aware of some issues with our support form and we’re working on getting to the bottom of this. We understand how difficult this can be for our customers to navigate.

    If you are still having issues with submitting a ticket, can you send us an email at support@theeventscalendar.com with your support issue, so that we can help you out that way?

    When a new update becomes available, we do recommend updating on a staging site first, just to be safe.

    Please let us know how we can help you out here!

    Thanks,
    Jaime

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