Support » Plugin: kk Star Ratings » The votes are not counted.

  • rofry12

    (@rofry12)


    The new version does not work, I use an element and I place the stars with shortcode and when updating the stars they look like giants. I solved it by copying the css from kk star in my css editor and it was solved but now it does not allow to qualify. The votes are not counted. This bug is with the plugin in Disable because if I put it in Enable I get star strips even putting disable in all the pages, entries, templates and categories. I put disable on all pages etc .. why I prefer to put stars with shortcode.

    Can you solve this?

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  • LeanPlugins

    (@leanplugins)

    We were having this issue, after upgrading KK star ratings was generating php errors and warnings and wasn’t recording ratings. We downloaded a few previous versions from https://wordpress.org/plugins/kk-star-ratings/advanced/ and were still having issues. Finally we used a copy from last weeks backup and that got things up and running again. We are using version 2.6.4.

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