Support » Plugin: JS Help Desk - Best Help Desk & Support Plugin » The Visitor when creating a ticket does not see his Ticket ID

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  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    JS Help Desk sends ticket id to visitor/guest email address.
    Help Desk also sends a link to reply to the ticket.

    Regards,
    Help Desk team

    Thread Starter victorgalvis

    (@victorgalvis)

    Hello Help Desk team

    Because our clients are very important to the company, it is vitally important, when registering a Ticket, show our visitor / guest their Ticket registration number on the website.

    Is there any way to configure the ticket number to be shown to the visitor / guest after registering a request?

    I’ll look forward for your answer.

    Thank you for your attention.

Viewing 2 replies - 1 through 2 (of 2 total)
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