@webmiorelys what is your WP and PHP version? Can you also check your browser console and let me know if there’s any javascript errors there? If so, please take a screenshot of the errors. Thank you.
Hi Bowo,
WordPress v6.2.2 on WordPress.com
PHP version 7.4
Link to screenshots: Chrome & FFox consoles, javascript errors.
https://snipboard.io/DfU1dw.jpg
https://snipboard.io/re4baV.jpg
I also noted this error looking at
https://wordpress.com/site-logs/occ.no?log-type=web:
09:48:22.000 +02:00
PHP Warning: A non-numeric value encountered in /srv/htdocs/wp-content/plugins/system-dashboard/admin/class-system-dashboard-admin.php on line 1343
Warningpluginssystem-dashboard/srv/htdocs/wp-content/plugins/system-dashboard/admin/class-system-dashboard-admin.php1343149254021
I hope this helps.
Adding the site health check: All tests OK
See screenshot: https://snipboard.io/ZnMRWg.jpg
@webmiorelys the JS console errors you sent is coming from admin-bar-v2.js, which seems to be part of Jetpack plugin. Do you have that installed?
If so, try deactivating it and visit System Dashboard again and see if the endless spinner issue still persists. If so, please check JS console error again. Otherwise, it means you’ll need to resolve the issue with Jetpack first before using System Dashboard.
Another alternative is to use something like Plugin Logic and disable Jetpack on the System Dashboard page.
Hi, thanks that worked. i now have access.
@webmiorelys great to hear that. Hope you find System Dashboard useful for your work going forward. Please kindly consider leaving a nice review for it. Thank you.