The user profile cover is not added | WordPress.org

Resolved Stanislav
(@pigus)

1 year, 1 month ago

Hello! I have a problem: profile images are cropped and loaded without problems. But when loading and cropping the profile cover, there is an endless “processing”. I am using the WP-Optimize plugin for caching and have disabled page caching as indicated in the documentation.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support andrewshu
(@andrewshu)

1 year, 1 month ago

Hello @pigus

Try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test.

Regards.

Thread Starter Stanislav
(@pigus)

1 year, 1 month ago

Hello! I did everything as indicated by the link, deactivated the plugins and changed the theme. It didn’t help, the problem remained.

Plugin Support andrewshu
(@andrewshu)

1 year, 1 month ago

Hello @pigus

Do you use the last version of the UM?

Regards.

Thread Starter Stanislav
(@pigus)

1 year, 1 month ago

Hello! Version Ultimate Member 2.9.1
Plugin Support andrewshu
(@andrewshu)

1 year, 1 month ago
Hello @pigus

Please check this doc also – https://docs.ultimatemember.com/article/114-photo-uploads-not-working.

Regards.
- This reply was modified 1 year, 1 month ago by andrewshu.
Plugin Support andrewshu
(@andrewshu)

1 year ago

Hi @pigus

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

Regards

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘The user profile cover is not added’ is closed to new replies.

6 replies
2 participants
Last reply from: andrewshu
Last activity: 1 year ago
Status: resolved