• slsdotorgsupport

    (@slsdotorgsupport)


    Today I attempted to upload a PDF to Media and received the following error message: The uploaded file could not be moved to wp-content/uploads/2020/06

    I have been uploading files for several years and have never encountered this problem before. What can I do to correct this error?

    Help and instructions are greatly appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.

    Thread Starter slsdotorgsupport

    (@slsdotorgsupport)

    Thank you for the info. New to WP…how do I change the permissions?

    Moderator t-p

    (@t-p)

    Thread Starter slsdotorgsupport

    (@slsdotorgsupport)

    I’m a bit confused. We access WordPress via the internet and I don’t have the directories noted on my hard drive, so I don’t know where to access them to make the changes.

    Moderator t-p

    (@t-p)

    Contact your hosting provider, they should be able to assist you.

    muideengoldfinger

    (@muideengoldfinger)

    Step one:
    Login to your cpanel: http://yoursite.com/cpanel [You may need to contact your hosting provider for the login credentials.

    Step two: Go to > Public > wp-content > uploads > 2020 (Right click on the 2020 folder and change permission to 0777 (by checking all the write and read fields).

    Step three: Open the 2020 folder you will find a folder named 06 in it. Delete that folder.

    Step four: Head back to your WordPress site dashboard and try to re-upload the image.

    I hope this helps

Viewing 6 replies - 1 through 6 (of 6 total)
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