Title: The tracking code is not working
Last modified: November 19, 2020

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# The tracking code is not working

 *  Resolved [hemplix2020](https://wordpress.org/support/users/hemplix2020/)
 * (@hemplix2020)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/)
 * Hi!
 * I installed the app, but it seems the tracking code did not install on my thank
   you page.
 * Is it possible you can help me out checking whether it works?
 * Seems like the script never was installed.
 * Best regards
 * Kristian
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-tracking-code-is-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [alekv](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/#post-13713199)
 * Hi [@hemplix2020](https://wordpress.org/support/users/hemplix2020/)
 * I’m closing this thread as your reported that the issue was solved.
 *  [simokr](https://wordpress.org/support/users/simokr/)
 * (@simokr)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/#post-13731458)
 * I have the same problem. Everything worked. Suddenly it stopped working. Will
   it be due to the new woocommerce updates?
 *  Plugin Author [alekv](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/#post-13731699)
 * Hi [@simokr](https://wordpress.org/support/users/simokr/)
 * > Will it be due to the new woocommerce updates?
 * No. All works fine also with the new WooCommerce version.
 * What is the URL of your shop? If you want to keep it private, send it to [support@wolfundbaer.ch](https://wordpress.org/support/topic/the-tracking-code-is-not-working/support@wolfundbaer.ch?output_format=md)
 *  [simokr](https://wordpress.org/support/users/simokr/)
 * (@simokr)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/#post-13734834)
 * hi, i send you an email with the url thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘The tracking code is not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-adwords-conversion-tracking-tag/assets/
   icon-256x256.png?rev=2704744)
 * [Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [simokr](https://wordpress.org/support/users/simokr/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/the-tracking-code-is-not-working/#post-13734834)
 * Status: resolved