The time zone is not accurate.

  • Resolved berghilo

    (@berghilo)


    2 years ago

    I am using this plugin in a Japanese environment.
    Today orchids on the Manage Adverts page are off by 9 hours. I think this is because I haven’t looked at the WordPress timezone.
    I seek improvement.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Henning

    (@henningaa)

    2 years ago

    Hi berghilo,

    thanks for reaching out.

    Advanced Ads publishing and expiry settings rely on the WordPress system time.

    Please check this manual about the scheduling options and known issues connected to this feature.

    If necessary, you can compare and adjust your WordPress timezone settings in your backend under Settings > General.

    Please let me know if you need anything else.

    Best regards,
    Henning

    Thread Starter berghilo

    (@berghilo)

    2 years ago

    I found that this plugin doesn’t support timezone.

    Plugin Support Henning

    (@henningaa)

    2 years ago

    Hi berghilo,

    I am not aware of a general issue with the ad scheduling.

    Can you please explain to me in more detail which kind of timezone support you are missing, so I can look into this?

    Best regards,
    Henning

    Thread Starter berghilo

    (@berghilo)

    2 years ago

    It means that the “Today” in the “Shown Today Clicks Today CTR” column on the Manage Adverts page does not match the time zone on the WordPress settings page.

    Plugin Support Henning

    (@henningaa)

    2 years ago

    Hi berghilo,

    The statistics column on the manage adverts page shows the overall stats for an ad. Filtering for the current day would be possible in the statistics overview at Advanced Ads > Statistics.

    It looks like this question is referring to a premium add-on. The forums on wordpress.org are only for the plugins that are also hosted here. If you need help with any premium extensions of Advanced Ads, I want kindly ask you to reach out to our support if you have further questions.

    Thanks for understanding, and we hopefully meet us there.

    Best regards,
    Henning

    Thread Starter berghilo

    (@berghilo)

    2 years ago

    I understand that the free plugin version of AdRotate does not reflect the WordPress timezone.
    I live in Japan, so I’m always off by 9 hours, but I’ll put up with the difference.

    Plugin Support Henning

    (@henningaa)

    2 years ago

    Hi berghilo,

    > I understand that the free plugin version of AdRotate does not reflect the WordPress timezone.

    Please note that this is the support forum from the Advanced Ads plugin which not identical with AdRotate.

    Perhaps this is where the confusion comes from.

    Best regards,
    Henning

Viewing 7 replies - 1 through 7 (of 7 total)
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