• I had an odd problem, which was certain posts and pages appearing in results despite not containing the search term. I submitted a support ticket and got a quick response. Their support was extremely helpful. They were communicative, not just parroting a generic help section. They bumped me up to advanced tech support, and someone literally went into our site and looked at how the plugin was interacting with our content. We got it fixed. I wish I’d reached out to them sooner.

    I’m happy with the functionality and grateful for their help. IMHO, good tech support is hard to find. They were top notch!

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