Support » Plugin: Yoast SEO » the snnipet goes blank.

  • Resolved jordimopi

    (@jordimopi)


    Hi!

    in category of products I have categories published without problems, but I can not modify the text because like those that still did not have text, it is blank.

    the snnipet goes blank.

    that is, both the categories that I already have description and those that have not yet, the snnipet is blank and does not let me edit anything.

    I do not know how to upload an image that would surely help a lot in explaining

    The page I need help with: [log in to see the link]

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  • Plugin Support devnihil

    (@devnihil)

    In order to provide a screenshot you would need to use an image sharing site like https://imgur.com/ or something similar and then post a link to the image.

    In regards to your issue, this could also be caused by a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:
    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Plugin Support amboutwe

    (@amboutwe)

    This thread has been marked as resolved due to lack of activity.

    You’re always welcome to re-open this topic. Please read this post before open a new request.

    Thanks for understanding!

Viewing 2 replies - 1 through 2 (of 2 total)
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