Support » Plugin: Site Kit by Google » The Site Kit plugin is active but requires setup

  • Resolved Wudman

    (@wudman)


    As others have mentioned, the Site Kit data access appears to need to be re-authenticated with every login to the Admin Dashboard. In this case on client and personal sites. This issue happens on WPEngine and A2Host hosted website. I can re-authenticate, but there also seems to be a new step to do that.

    It makes me wonder if Google is making changes on their side since these authentication issues are not apparently discriminating against particular web hosting platforms.

    In any case, this is not what I’d call inspiring performance and clearly doesn’t meet minimum expectations of performance.

    So far every single install on four different hosts demands a re-authentication on a new login.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Renee Johnson

    (@reneesoffice)

    @wudman thanks for raising this topic and providing details. We’re investigating why this is happening in certain cases and not others. So a few more details would be helpful.

    I can re-authenticate, but there also seems to be a new step to do that.

    Is there anyway you can screenshot this new step? Any visuals to help us understand what’s happening on your side helps.

    Wudman

    (@wudman)

    Thank for response. So far the plugin is “stable” today.

    Wudman

    (@wudman)

    A bit too early to claim “stable”. I had to re-authenticate another site, but I did not get an intermediate verification box. That is how I’d describe another box which in retrospect, may have been a separate authorization for Analytics.

    Plugin Support Renee Johnson

    (@reneesoffice)

    We have just released a new version 1.0.2. Could you please update and let me know if this resolves the issue? Thank you!

    kuoyifusun001bit

    (@kuoyifusun001bit)

    I have similar problems with xn--cerrajera-n5a.com is a spanish web cerrajería.com. How you can see the domain has an accent and I think it is possible that I can´t setup for that?

    Plugin Support Renee Johnson

    (@reneesoffice)

    @kuoyifusun001bit could you open a new topic for your issue? We’re happy to assist with your particular case there.

    Plugin Support Renee Johnson

    (@reneesoffice)

    @wudman we’ve just released version 1.1.0 and advise updating. It would be great if you could let us know if your issue is resolved or reply with any further information. Thanks!

    Plugin Support Renee Johnson

    (@reneesoffice)

    @wudman per the updates in your review it sounds like this topic is resolved. I have marked it as so, but if you still have any questions don’t hesitate to open a new support topic. We’re happy to help!

Viewing 8 replies - 1 through 8 (of 8 total)
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