Title: The shortcode doesn’t work
Last modified: May 13, 2026

---

# The shortcode doesn’t work

 *  Resolved [rain21](https://wordpress.org/support/users/rain21/)
 * (@rain21)
 * [3 days, 18 hours ago](https://wordpress.org/support/topic/the-shortcode-doesnt-work-5/)
 * Hello! We installed your plugin on a multisite with the Uncode theme, which uses
   WPBakery Page Builder. The shortcode works in the classic editor, but it doesn’t
   display on the product page, which uses WPBakery Page Builder. Is there a solution?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [3 days, 8 hours ago](https://wordpress.org/support/topic/the-shortcode-doesnt-work-5/#post-18907786)
 * Hello,
 * It sounds like the shortcode is working correctly in the Classic Editor but not
   rendering when used inside the WPBakery Page Builder (as used by the Uncode theme).
   In many cases, this happens because some page builders do not automatically process
   WordPress shortcodes unless a dedicated “Text Block” or “Raw HTML” element is
   used.
 * Could you please try the following:
    1. Add the shortcode inside a **WPBakery “Text Block” element** instead of directly
       placing it in a custom element.
    2. Make sure the “Text Block” is not stripping or escaping shortcodes.
    3. Try switching temporarily to a default theme (like Twenty Twenty-Three) to confirm
       whether the issue is theme/builder-specific.
    4. Check if the product page content is being overridden by the theme templates(
       some themes bypass `the_content` filter, which is required for shortcodes to
       render).
 * If the theme or builder is not applying `do_shortcode()` or `the_content` properly,
   the shortcode may not execute.
 * As a workaround, you can also try placing the shortcode in:
    - Product short description
    - Product description (main content area)
 * This helps confirm whether the issue is specific to WPBakery sections.
 * If you can share which WPBakery element you’re using and where the shortcode 
   is placed, we’ll be happy to guide further.
 * Thank you!

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-shortcode-doesnt-work-5%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/psmwoo-multi-currency/assets/icon.svg?rev=3465540)
 * [Multi Currency Switcher for WooCommerce](https://wordpress.org/plugins/psmwoo-multi-currency/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/psmwoo-multi-currency/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/psmwoo-multi-currency/)
 * [Active Topics](https://wordpress.org/support/plugin/psmwoo-multi-currency/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/psmwoo-multi-currency/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/psmwoo-multi-currency/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * Last activity: [3 days, 8 hours ago](https://wordpress.org/support/topic/the-shortcode-doesnt-work-5/#post-18907786)
 * Status: resolved