WordPress.org

Forums

Easy Pie Maintenance Mode
[resolved] The service is unavailable. (8 posts)

  1. kahutchinson
    Member
    Posted 1 year ago #

    Hello,

    I've enabled Easy Pie and when I go to my site on another browser, I receive "The service is unavailable." When I uncheck "Enabled" my site returns.

    I just installed this plug-in on a different site and it worked beautifully.

    Would you please shed some light on what could possibly be the issue?

    Thank you.

    http://insightsoulutions.com/

    http://wordpress.org/plugins/easy-pie-maintenance-mode/

  2. Bob Riley
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kathleen, I haven't seen that particular error before. If you feel adventurous, could you try turning it on again and then capture the error log as described here? Then please send me the information you find about that. Thanks

    Bob

  3. kahutchinson
    Member
    Posted 1 year ago #

    Hi Bob --

    I believe I followed the instructions to a "T" and I do not seem to have the debug.log file in the wp-content folder.

  4. kahutchinson
    Member
    Posted 1 year ago #

    Oh, I also receive this message.

    "If you have a caching plugin, be sure to clear the cache!"

    I don't have a caching plugin.

  5. Bob Riley
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kathleen, I have the plugin always display that message regardless of the presence of a caching plugin (Rather than develop the logic to detect a bunch of different plugins I decided to go with the generic warning)

    Hmm..At this point I can't explain why you are getting that message. If you want, I can login to your system and look around myself. This requires that you give me an account with credentials. However, I fully understand if you would rather I not get on the system.

    Bob

  6. Bob Riley
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kathleen, were you able to get things working or see what the problem was?

    Bob

  7. kahutchinson
    Member
    Posted 1 year ago #

    Hi Bob -- My apologies for the delay response. I had a theme update and I just hadn't had a chance to do it. I thought maybe that might help. I just did the update and it's still giving me "The service is unavailable."

    I've updated my site.....for now. So I guess it's not an immediate concern but it's a bummer because I really like this plug-in. Like I mentioned, I use it for the site I manage at work.

    At this point, I'm not sure what the problem is.

  8. Bob Riley
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry to hear it's still giving you problems. If/when you capture a log per the link I sent earlier or want me to get on your system to look around please let me know.

    Bob

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Easy Pie Maintenance Mode
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic