Title: The request is missing a valid API key.
Last modified: February 10, 2024

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# The request is missing a valid API key.

 *  Resolved [oliversm](https://wordpress.org/support/users/oliversm/)
 * (@oliversm)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/the-request-is-missing-a-valid-api-key-2/)
 * Hi there,
 * I have purchased the pro version of the chart builder and linked to my Google
   account but when I try to add data from Google Sheets, I get the following error:“
   The request is missing a valid API key.”
 * I linked the accounts about 90 minutes ago.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [oliversm](https://wordpress.org/support/users/oliversm/)
 * (@oliversm)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/the-request-is-missing-a-valid-api-key-2/#post-17415379)
 * Update: I uninstalled the plugin, reinstalled and ensured I gave the plugin all
   access to docs, spreadsheets, etc (select all) and its working now.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/the-request-is-missing-a-valid-api-key-2/#post-17417269)
 * Dear [@oliversm](https://wordpress.org/support/users/oliversm/),
 * Thank you for the topic.
 * Glad to hear that the problem has been resolved for you. 
   As you are using the
   Pro version of the plugin, please feel free to contact us via [this form](https://ays-pro.com/contact)
   for premium support. Our customer care specialists will always be happy to help
   you.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘The request is missing a valid API key.’ is closed to new replies.

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 * [Chartify - WordPress Chart Plugin](https://wordpress.org/plugins/chart-builder/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/the-request-is-missing-a-valid-api-key-2/#post-17417269)
 * Status: resolved