• Resolved skylin

    (@skylin)


    There are several supports request about 500 issue. Here is my situation & solution.

    There are 2 errors in log file:
    1. Class ‘domDocument’ not found
    2. Call to undefined function mb_convert_encoding()
    in functions.php of Ajax plugin

    You need to install php lib for php-xml & php-mbstring to solve this issue.

    Good luck.

    • This topic was modified 5 years, 5 months ago by skylin.
Viewing 1 replies (of 1 total)
  • Plugin Author wpdreams

    (@wpdreams)

    Hi,

    Thank you for letting me know. I will make sure to add a class and function check to before using those.

    Best regards,
    Ernest M.

Viewing 1 replies (of 1 total)
  • The topic ‘The request failed. Please check your connection! Status: 500’ is closed to new replies.